info@project-luni.com

Project LUNI

Rehoming & Caring for Street Cats
in Singapore
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Privacy Policy

Who we are

Project LUNI Foundation Ltd.
100 Peck Seah Street #08-14 PS100
Singapore 079333

Registration No.: 201829202G

info@project-luni.com

What personal data we collect and why we collect it

General:

Like most website operators, Project LUNI collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Project LUNI’s purpose in collecting non-personally identifying information is to better understand how Project LUNI’s visitors use its website. From time to time, Project LUNI may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Contact Forms

Certain visitors to Project LUNI’s websites choose to interact with Project LUNI in ways that require Project LUNI to gather personally-identifying information. The amount and type of information that Project LUNI gathers depends on the nature of the interaction. For example, we ask visitors who wish to adopt a cat to provide name, address, email, and personal information on their home and living situation. Those who wish to receive Project LUNI updates via email/newsletter, we collect their emails and name. In each case, Project LUNI collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Project LUNI. Project LUNI does not disclose personally-identifying information.

LUNI Shop:

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
  • We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
  • If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Payments (includes Shop and Donations)

We accept payments through 3rd parties, such as PayPal and Stripe. When processing payments, some of your data will be passed to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy and Stripe Privacy Policy for more details.

Cookies

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

We use embedded content in form of the donation and the newletter sign-up form. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

For more information, please visit Donorbox’s Privacy Policy and Hubspot’s Privacy Policy.

Who we share your data with

Your personally identifiable information will not be sold to advertisers or spammers.

How long we retain your data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time. Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site or you have submitted a form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to this Privacy Policy

Project LUNI may update this policy. We may not notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Project LUNI account or by placing a prominent notice on our site.

Questions and Suggestions

If you have questions or suggestions, please contact us at: Project LUNI info@project-luni.com.

We have bills up to SGD 30,000 per month and your donations will go a long way to help the cats & kittens in these areas:

  • Fostering, socialising and rehoming of kittens and abandoned cats
  • Daily responsible feeding of stray and community cats
  • Medical care for injured and sick street cats
  • Trap-Neuter-Return (TNR)

Please consider a monthly recurring donation so we can continue our rescue efforts.

© 2021 Project LUNI Foundation Limited

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